Effective December 21, 2020. Last Revised July 20, 2021.
What We Collect
Information You Provide to Us
We collect information both directly and indirectly when you use the Services. You can use the services without providing any directly personally identifying information. Directly provided information includes:
Content you submit. We collect the content you submit to the Services. This includes your posts and comments including stories, your comments, your reports and other communications with us. Your content may include text and links.
Actions you take. We collect information about the actions you take when using the Services. This includes your interactions with content like voting and reporting. It also includes your interactions with other users, such as commenting and liking.
Other information. You may choose to provide other information directly to us. For example, we may collect information when you fill out a form, participate in Lockdown Stories sponsored activities or promotions, email us, request customer support or otherwise communicate with us.
Information We Collect Automatically
When you access or use our Services, we may also automatically collect information about you. This includes:
Log and usage data. We log your IP Address when you access and use the Services.
Location information. We receive and process information about your location derived from your IP address such as your country and the city.
How We Use Information About You
We use information about you to:
- Provide, maintain, and improve the Services;
- Help protect the safety of Lockdown Stories and our users, which includes blocking suspected spammers, addressing abuse, and enforcing the Lockdown Stories user agreement and our other policies;
- Provide customer service;
- Monitor and analyse trends, usage, and activities in connection with our Services;
How Information About You Is Shared
When you use the Services, certain information may be shared with other users and the public. For example:
- When you submit content (such as a post or comment) to the Services, any visitors to and users of our Services will be able to see that content, the date you originally submitted the content
- When you comment on other stories, the recipients of those comments and the general public will be able to see the content of your message and the date the message was sent.
- We offer social sharing features that let you share the content which may be linked to the comments you make on our Services with other media. Your use of these features enables the sharing of certain information with your friends or the public, depending on the settings you establish with the third party that provides the social sharing feature.
We do not share, sell, or give away any directly or indirectly personally identifiable information to third parties unless one of the following circumstances applies:
- To comply with the law. We may share information in response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, legal process or governmental request, including, but not limited to, meeting national security or law enforcement requirements. To the extent the law allows it, we will attempt to provide you with prior notice before disclosing your information in response to such a request.
- In an emergency. We may share information if we believe it's necessary to prevent imminent and serious bodily harm to a person.
- To enforce our policies and rights. We may share information if we believe your actions are inconsistent with our user agreements or other Lockdown Stories policies, or to protect the rights, property, and safety of ourselves and others.
- With your consent. We may share information about you with your consent or at your direction.
We may share non-personally identifiable information with third parties. If we do so it would be under the following circumstances:
- Aggregated or de-identified information. We may share information about you that has been aggregated or anonymized such that it cannot reasonably be used to identify you. For example, we may show the total number of times a post has been upvoted without identifying who the visitors were.
- With our partners. We may share information with vendors, consultants, and other service providers who need access to such information to carry out work for us. The partner’s use of data will be subject to appropriate confidentiality and security measures and no personally identifiable information will be shared without seeking explicit consent from the user. For example, we may share approximate geographic distributions of our users, or the statistics such as average time logged in.
We may partner with third-party analytics providers to better understand your use of the Services. These third parties may collect information sent by your computer, browser, or mobile device in response to a request for content, such as unique identifiers, your IP address, or other information about your computer or device.
We use analytics partners (such as Google Analytics) to help analyze usage and traffic for our Services. As an example, we may use analytics partners to analyse and measure, in the aggregate, the number of unique visitors to our Services.
As a Lockdown Stories user, you have choices about how to protect and limit the collection, use, and disclosure of information about you.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject first- and third-party cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Controlling Advertising and Analytics
Some analytics providers we partner with may provide specific opt-out mechanisms and we may provide, as needed and as available, additional tools and third-party services that allow you to better understand cookies and how you can opt-out. For example, you may manage the use and collection of certain information by Google Analytics here.
Do Not Track
Most modern web browsers give you the option to send a Do Not Track signal to the websites you visit, indicating that you do not wish to be tracked. However, there is no accepted standard for how a website should respond to this signal, and we do not take any action in response to this signal. Instead, in addition to publicly available third-party tools, we offer you the choices described in this policy to manage the collection and use of information about you.
We take measures to help protect information about you from loss, theft, misuse and unauthorised access, disclosure, alteration, and destruction. For example, we use HTTPS while information is being transmitted. We also enforce technical and administrative access controls to limit which of our employees have access to nonpublic personal information.
We store the information we collect for as long as it is necessary for the purpose(s) for which we originally collected it. We may retain certain information for legitimate business purposes or as required by law.
We are based in the United Kingdom and we process and store information on servers located in the United Kingdom and EU. We may store information on servers and equipment in other countries depending on a variety of factors, including the locations of our users and service providers. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer and storage of information in and to the UK and other EU countries, where you may not have the same rights as you do under local law. Our hosting providers are Digital Ocean and Amazon Web Services. Both hosting providers provide ample information on their own security protocols to protect user data and we follow their advised practices to help protect your information. All passwords provided to the Service are encrypted both in transit and at rest. The underlying drives on our databases are encrypted at rest as well. All backups are encrypted both in transit and at rest.
Additional Information for Users Protected By The GDPR Law
Users in countries that have adopted the GDPR Law have the right to request access to, rectification of, or erasure of their personal data; to data portability in certain circumstances; to request restriction of processing; to object to processing; and to withdraw consent for processing where they have previously provided consent. These rights can be exercised using the information provided under “Your Choices” above or as described in the “Other Information - Data Subject and Consumer Information Requests” section below.
We process your information on the following legal bases:
- You have consented for us to do so for a specific purpose;
- We need to process the information to provide you the services, including to operate the website, provide customer support and personalised features and to protect the safety and security of the Services;
- It satisfies a legitimate interest, such as preventing fraud, ensuring network and information security, enforcing our rules and policies, and protecting our legal rights and interests.;
- We need to process your information to comply with our legal obligations.
Changes to This Policy